FAQ
HELP & SUPPORT
Frequently Asked Questions
Find answers to the most common questions about Kuyli jewellery, delivery, returns and jewellery care.
Kuyli offers stylish, everyday jewellery designed to complement both casual and special occasions.
Yes. Our selected jewellery pieces come with an anti-tarnish finish designed to help maintain their shine with proper care.
We aim to deliver your order within 3 days, depending on your location and courier availability.
Yes, COD is available on eligible orders and locations.
Once your order is shipped, you'll receive tracking details to follow your delivery.
Please contact our customer support as soon as possible with your order details and photos/videos of the product. Our team will assist you with the next steps.
Keep your jewellery away from perfumes, water, sweat, chemicals and moisture. Store it in a dry place when not in use.
Returns and exchanges are subject to Kuyli's return policy. Please check the product-specific return eligibility before placing your order.
You can reach out to our customer support team through the contact details provided on the Kuyli website.
Absolutely! Kuyli jewellery makes a thoughtful choice for birthdays, anniversaries, festivals and other special occasions.